Simple. We offer a 30-day store credit guarantee for any unused product.
All beverage returns for refunds will incur a 20% restocking fee for merchandise costs.
Returnable items must be received by us within 30 days from the date your order was delivered.
Returned items must be in their original packaging and in perfect condition. This means if merchandise was originally in sealed packaging, it’s expected to be returned in the same way. Your items will need to be in their original condition, with tags attached, unworn/unwashed, and unstained. Unsealed/used items are not resell able, and therefore, not accepted for refunds if returned.
No refunds will be offered for orders past 30 days.
Buyers will be responsible for shipping back to us for refunds. Shipping costs are not refundable.
LIFEAID Bev Co.
Attn: LIFEAID Returns
10/29 Wellard St
Bibra Lake WA 6163
Our return policy below
- Items can be returned back to us for store credit or exchanged for items of same or less value.
- Your items will need to be in their original condition, with tags attached, unworn/unwashed, and unstained.
- You can post your return back within 30 days of receiving your items.
- You will need to cover the cost of return postage.
- Items exchanged will be shipped free to you of shipping.
Here’s what you need to know:
- Have a tracking number for your return via your chosen delivery service and see when it reaches our warehouse. This usually takes a few days.
- Once your return has reached our warehouse, allow up to 5 business days for us to process your return and issue your store credit or exchange.
- We will then send you a confirmation email when we have applied your store credit to your LIFEAID Bev Co account. Yay!
All returned merchandise that is opened or not in original packaging will be discarded. No refunds or exchanges will be issued for such merchandise. Please include email address, first and last name as well as order number on a note in the package.
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